Trust Wallet Launches Official Claims Process After $7M Security Incident

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In a move that’s restoring faith in the crypto community, Trust Wallet announced the launch of a dedicated compensation program for users hit by a recent security flaw in its Chrome browser extension.

This comes just days after malicious code slipped into version 2.68, leading to around $7 million in stolen digital assets.

If you were affected, Trust Wallet has made it straightforward to file a claim through their secure support portal. 

You’ll need to share details like your email, country, impacted wallet addresses, the thief’s addresses, and transaction hashes. 

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Trust Wallet has committed to reimbursing every verified victim in full with no questions about covering the losses.

The team took to X to say, “We’re pulling all-nighters to wrap up the compensation details, with thorough checks on each claim for safety and precision.” 

They’re prioritizing these cases and promise direct updates to those impacted.

The breach affected assets across chains like Bitcoin, Ether, and Solana. Blockchain sleuths from PeckShield noted over $4 million already laundered through exchanges like ChangeNOW, FixedFloat, and KuCoin, with roughly $2.8 million still sitting in the attacker’s wallets as of late Thursday.

How did the Trust Wallet exploit happen? 

The trouble started surfacing on Christmas Day when on-chain detective ZachXBT flagged unusual drains on Telegram, right after Trust Wallet’s December 24 update. 

They quickly rolled out version 2.69 on December 25 as a fix. 

CEO Eowyn Chen explained that users who accessed the extension before 11 a.m. UTC on December 26 were at risk.

Digging deeper, Trust’s probe revealed a leaked Chrome Web Store API key let attackers sneak in the malicious code on December 24 at 12:32 p.m. UTC, skipping normal checks. 

Security experts at SlowMist pinpointed the trick: tweaked open-source code that grabbed seed phrases quietly.

However, the good news is that Trust Wallet’s mobile app and other browser versions stayed safe. With about a million Chrome users for Trust Wallet, the quick response and full-back compensation are helping rebuild confidence.

This incident highlights why so many choose Trust Wallet for its self-custody focus, and their handling shows a real commitment to users.

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